RFI text lives in one project management platform, contract drawings sit in a shared drive while specs arrive as email attachments. Historical RFI logs, if they exist at all, are buried in a different system.
Project managers screen each incoming RFI by memory and judgment, toggling between tabs to search for prior resolutions. A Navigant Construction Forum study found that 13.2% of RFIs are answerable from existing contract documents. Nearly 1 in 5, on average, never receives a formal response. That wastes review effort and compounds legal exposure across active projects.